Apple Authorised Service Provider
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Welcome to MacMedic

MacMedic is Australia’s most awarded Apple Authorised Service Provider. We carry out most repairs right in your local store*** whether you are in our out of warranty. We are 100% Australian owned and employ the most experienced Apple technicians in Australia. We have a simple philosophy. Quick, efficient, quality Mac, iPhone, Watch, Beats, iPad, iPod and all other quality Apple product repair services with competitive pricing.

Whether it be an iPhone, Beats headphones, Watch, iMac, MacBook, MacBook Pro, MacBook Air, Mac Mini, Mac Pro or Cinema Display. We are ready to repair your Mac, iPad, iPod, keyboard, display or anything Apple as fast as possible!

So join over 40,000 clients that rely on a MacMedic specialist for their repairs since 2005.

Apple Care Warranty
(Or Not?)

No worries, we can repair almost everything. We repair Apple products in or out of warranty. This includes iPhone, Mac, Apple TVs, AirPorts, iPads, Beats, Watch and iPods.

Quotes and Book-in

You can get a quick and free quote for most iPhone, iPods and iPads by simply calling or messaging our stores. To save time, book-in your repair online or over the phone.

Looking to Buy?

MacMedic is an Authorised Apple Reseller and offers an incredible range of Apple products and accessories. Browse the range online, or come in-store!

We are Australia’s most awarded Apple Service Provider.

About Us

Give your old Mac a new life.

We recycle vintage Apple products.

Contact Us

Frequently Asked Questions.

Got a question? Chances are we have heard it before! Take a look at our FAQs

What are charge cycles?2021-10-05T16:06:08+11:00
A charge cycle is the number of times your battery has been fully charged and depleted. Each full cumulative cycle counts towards the batteries life span.
Can you visit my home or office?2021-07-10T14:23:10+10:00

Yes! We do have onsite technicians available for call out. Our basic onsite service charges are $75 call out and $150 per hour.
This means that the first hour is charged at $225 and $150 for each hour after that.
This does not include any parts that may be required for repair.

What is data recovery?2021-10-05T16:08:17+11:00
You will require data recovery when your hard disk or data stored has become physically defective or otherwise damaged. Scenarios that cause damage can include another fault, improper shutdown, a virus, poor maintenance or just bad luck. If you do not have a full backup using Apple’s Time Machine or a clone of your data, recovery may be required. It is not an easy process to recover data. Some data recovery projects take several weeks and cost a lot of money.
What is iCloud?2021-10-05T16:09:26+11:00
Apple’s cloud storage service. Unless you are on a paid plan, your Apple iCloud account will generally only backup your Address Book, Calendar, Notes, Bookmarks and up to 1000 photos (and only if you have iCloud activated on of course!). iCloud does not back up your Mac hard drive. iCloud may back up and iPhone or iPad if you have enough storage in your account and follow the guidelines strictly to do so.
Do you store my credit card information?2021-07-10T14:26:12+10:00

No, we do not keep any credit card numbers on file.

More FAQs

*Excludes machines that are damaged or older than three years since date of purchase. Also excludes third party hardware (external drives, RAM, etc). We will advise if this fee is applicable prior to assessment. Click here to see our current price list. Please note that most of our repairs and or upgrades already include labour charges.

** All repairs excluding Apple Watch, Beats and some iPhone repairs occur onsite.

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