Apple Authorised Service Provider
Home2022-04-19T10:45:15+10:00

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Welcome to MacMedic

MacMedic is a group of Apple Authorised Service Providers and Australia’s most awarded service centres. We are 100% Australian owned and operated. We carry out all repairs at our stores**, with a simple philosophy. Quick, efficient, quality Mac, iPhone, Watch, Beats, iPad, iPod and all other quality Apple product repair services with competitive pricing.

Whether it be an iPhone, Beats headphones, Watch, iMac, MacBook, MacBook Pro, MacBook Air, Mac Mini, Mac Pro or Cinema Display. We are ready to repair your Mac, iPad, iPod, keyboard, display or anything Apple as fast as possible!

Apple Care Warranty
(Or Not?)

No worries, we can repair almost everything. We repair Apple products in or out of warranty. This includes iPhone, Mac, Apple TVs, AirPorts, iPads, Beats, Watch and iPods.

Quotes and Book-in

You can get a quick and free quote for most iPhone, iPods and iPads by simply calling or messaging our stores. To save time, book-in your repair online or over the phone.

Looking to Buy?

MacMedic is an Authorised Apple Reseller and offers an incredible range of Apple products and accessories. Browse the range online, or come in-store!

We are Australia’s most awarded Apple Service Provider.

About Us

Give your old Mac a new life.

We recycle vintage Apple products.

Contact Us

Frequently Asked Questions.

Got a question? Chances are we have heard it before! Take a look at our FAQs

How do I disable ‘Find My’ for my repair?2021-10-05T16:11:07+11:00

Like all service providers, MacMedic requires ‘Find My’ to be switched off before we can book in your repair.

If you are unable to access your device, you can disable Find My using your iCloud.com account on another device.

Click here for how to disable Find My on your device

What is a OS (operating system)?2021-10-05T16:07:57+11:00
This software is installed on every computer to make it do something when switched on. When we mention that the OS as being corrupt or damaged, we may need to carry out a recovery.
How do you protect my privacy?2021-07-10T14:27:16+10:00

MacMedic, takes privacy very seriously. You will need a valid photo ID to collect your goods, and we will only allow you to collect your goods unless we have authorisation from you to allow another to collect. We lock down our systems, ensure access only by current employees and ensure that all communications are secure. We invest in the destruction of paper files to protect your privacy. All staff are bound by a non-disclosure to ensure your protection. MacMedic’s staunch policy on the privacy of clients and their data is one reason we are trusted by over 30,000 clients.

What is data recovery?2021-10-05T16:08:17+11:00
You will require data recovery when your hard disk or data stored has become physically defective or otherwise damaged. Scenarios that cause damage can include another fault, improper shutdown, a virus, poor maintenance or just bad luck. If you do not have a full backup using Apple’s Time Machine or a clone of your data, recovery may be required. It is not an easy process to recover data. Some data recovery projects take several weeks and cost a lot of money.
Can you repair my machine any faster?2021-07-10T14:21:00+10:00

Assessment times can be reduced by selecting our express fee option at book-in for $149. This includes a 24 hours assessment, priority handling and the parts are fitted as soon as available. Please be aware that there may not be a technician working on Saturday, so we can only offer an express service on Saturday when arranged prior. While this does reduce the overall turnaround time, there are no guarantees on timing as each fault is unique.

More FAQs

*Excludes machines that are damaged or older than three years since date of purchase. Also excludes third party hardware (external drives, RAM, etc). We will advise if this fee is applicable prior to assessment. Click here to see our current price list. Please note that most of our repairs and or upgrades already include labour charges.

** All repairs excluding Apple Watch, Beats and some iPhone repairs occur onsite.

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