Apple Authorised Service Provider
Home2023-08-29T16:19:25+10:00

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Welcome to MacMedic

MacMedic is Australia’s most awarded Apple Authorised Service Provider. We carry out most repairs right in your local store*** whether you are in our out of warranty. We are 100% Australian owned and employ the most experienced Apple technicians in Australia. We have a simple philosophy. Quick, efficient, quality Mac, iPhone, Watch, Beats, iPad, iPod and all other quality Apple product repair services with competitive pricing.

Whether it be an iPhone, Beats headphones, Watch, iMac, MacBook, MacBook Pro, MacBook Air, Mac Mini, Mac Pro or Cinema Display. We are ready to repair your Mac, iPad, iPod, keyboard, display or anything Apple as fast as possible!

So join over 40,000 clients that rely on a MacMedic specialist for their repairs since 2005.

Apple Care Warranty
(Or Not?)

No worries, we can repair almost everything. We repair Apple products in or out of warranty. This includes iPhone, Mac, Apple TVs, AirPorts, iPads, Beats, Watch and iPods.

Quotes and Book-in

You can get a quick and free quote for most iPhone, iPods and iPads by simply calling or messaging our stores. To save time, book-in your repair online or over the phone.

Looking to Buy?

MacMedic is an Authorised Apple Reseller and offers an incredible range of Apple products and accessories. Browse the range online, or come in-store!

We are Australia’s most awarded Apple Service Provider.

About Us

Give your old Mac a new life.

We recycle vintage Apple products.

Contact Us

Frequently Asked Questions.

Got a question? Chances are we have heard it before! Take a look at our FAQs

Can you repair my machine any faster?2021-07-10T14:21:00+10:00

Assessment times can be reduced by selecting our express fee option at book-in for $149. This includes a 24 hours assessment, priority handling and the parts are fitted as soon as available. Please be aware that there may not be a technician working on Saturday, so we can only offer an express service on Saturday when arranged prior. While this does reduce the overall turnaround time, there are no guarantees on timing as each fault is unique.

What is ASD (Apple Service Diagnostic)?2021-10-05T16:10:55+11:00
A test that takes 2-24 hours depending on the configuration of your device. It is very good at picking up faults in the hardware, excluding video faults.
What is MRI (Macintosh Resource Inspector)?2021-10-05T16:11:00+11:00

A piece of software MacMedic uses provided by Apple to verify that all the components installed from the factory are visible and functional. An MRI is a basic test and will pick up on significant issues or disconnected cables etc.

How do I back up my device?2021-10-28T15:26:04+11:00

Backing up your device is simple and important. We recommend that everyone learns how to backup.

Learn how to prepare for iPhone, iPad or iPod Touch service by taking a look at these helpful Apple links.

Learn how to backup your Mac.
Learn about backing up your iPhone, iPad and iPod touch

What is a LCD (liquid crystal display)?2021-10-05T16:07:10+11:00
The screen on your device. An LCD screen has several layers of fine glass and plastic. If there is any damage made, this can affect one, of multiple layers. If we mention a cracked display, Apple will not cover this under warranty. Cracks will appear when external force or pressure is placed on your device. Damage to an LCD will not be caused by overheating unless a unit was put in a situation well outside it’s operating temperature ability.
More FAQs

*Excludes machines that are damaged or older than three years since date of purchase. Also excludes third party hardware (external drives, RAM, etc). We will advise if this fee is applicable prior to assessment. Click here to see our current price list. Please note that most of our repairs and or upgrades already include labour charges.

** All repairs excluding Apple Watch, Beats and some iPhone repairs occur onsite.

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