Apple Authorised Service Provider
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Welcome to MacMedic

MacMedic is Australia’s most awarded Apple Authorised Service Provider. We carry out most repairs right in your local store*** whether you are in our out of warranty. We are 100% Australian owned and employ the most experienced Apple technicians in Australia. We have a simple philosophy. Quick, efficient, quality Mac, iPhone, Watch, Beats, iPad, iPod and all other quality Apple product repair services with competitive pricing.

Whether it be an iPhone, Beats headphones, Watch, iMac, MacBook, MacBook Pro, MacBook Air, Mac Mini, Mac Pro or Cinema Display. We are ready to repair your Mac, iPad, iPod, keyboard, display or anything Apple as fast as possible!

So join over 40,000 clients that rely on a MacMedic specialist for their repairs since 2005.

Apple Care Warranty
(Or Not?)

No worries, we can repair almost everything. We repair Apple products in or out of warranty. This includes iPhone, Mac, Apple TVs, AirPorts, iPads, Beats, Watch and iPods.

Quotes and Book-in

You can get a quick and free quote for most iPhone, iPods and iPads by simply calling or messaging our stores. To save time, book-in your repair online or over the phone.

Looking to Buy?

MacMedic is an Authorised Apple Reseller and offers an incredible range of Apple products and accessories. Browse the range online, or come in-store!

We are Australia’s most awarded Apple Service Provider.

About Us

Give your old Mac a new life.

We recycle vintage Apple products.

Contact Us

Frequently Asked Questions.

Got a question? Chances are we have heard it before! Take a look at our FAQs

What is a SSD or HD?2021-10-05T16:10:36+11:00
An SSD (Solid State Disk) or HD (Hard Disk) is the part of your computer that stores all your data. If it fails, it does indicate a high likelihood of loss of everything you have saved. Including applications, documents, music, photos. Everything!
What is your assessment charge?2021-07-10T14:18:25+10:00

We offer a free assessment for machines less than five years old that have no accidental damage (i.e. drop, liquid damage). For machines manufactured between 2009-14, we charge a $99 assessment fee. Pre 2009 machines are subject to a $149 assessment fee.
We also offer liquid damaged assessments for $165-$279 depending on the Mac model. This may cover the cost of either placing the hard disk into an external USB case or transferring it to a USB external drive provided the drive isn’t faulty.

All our assessment charges are deductible from any labour on repairs carried out.

What are video/stress tests?2021-10-05T16:04:12+11:00
We run your video card or computer to generate as much heat and energy usage as possible. This test can take some time and helps us see if the card is functioning normally.
Do you store my credit card information?2021-07-10T14:26:12+10:00

No, we do not keep any credit card numbers on file.

How do you protect my privacy?2021-07-10T14:27:16+10:00

MacMedic, takes privacy very seriously. You will need a valid photo ID to collect your goods, and we will only allow you to collect your goods unless we have authorisation from you to allow another to collect. We lock down our systems, ensure access only by current employees and ensure that all communications are secure. We invest in the destruction of paper files to protect your privacy. All staff are bound by a non-disclosure to ensure your protection. MacMedic’s staunch policy on the privacy of clients and their data is one reason we are trusted by over 30,000 clients.

More FAQs

*Excludes machines that are damaged or older than three years since date of purchase. Also excludes third party hardware (external drives, RAM, etc). We will advise if this fee is applicable prior to assessment. Click here to see our current price list. Please note that most of our repairs and or upgrades already include labour charges.

** All repairs excluding Apple Watch, Beats and some iPhone repairs occur onsite.

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