Apple Authorised Service Provider
Home2023-08-29T16:19:25+10:00

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Welcome to MacMedic

MacMedic is Australia’s most awarded Apple Authorised Service Provider. We carry out most repairs right in your local store*** whether you are in our out of warranty. We are 100% Australian owned and employ the most experienced Apple technicians in Australia. We have a simple philosophy. Quick, efficient, quality Mac, iPhone, Watch, Beats, iPad, iPod and all other quality Apple product repair services with competitive pricing.

Whether it be an iPhone, Beats headphones, Watch, iMac, MacBook, MacBook Pro, MacBook Air, Mac Mini, Mac Pro or Cinema Display. We are ready to repair your Mac, iPad, iPod, keyboard, display or anything Apple as fast as possible!

So join over 40,000 clients that rely on a MacMedic specialist for their repairs since 2005.

Apple Care Warranty
(Or Not?)

No worries, we can repair almost everything. We repair Apple products in or out of warranty. This includes iPhone, Mac, Apple TVs, AirPorts, iPads, Beats, Watch and iPods.

Quotes and Book-in

You can get a quick and free quote for most iPhone, iPods and iPads by simply calling or messaging our stores. To save time, book-in your repair online or over the phone.

Looking to Buy?

MacMedic is an Authorised Apple Reseller and offers an incredible range of Apple products and accessories. Browse the range online, or come in-store!

We are Australia’s most awarded Apple Service Provider.

About Us

Give your old Mac a new life.

We recycle vintage Apple products.

Contact Us

Frequently Asked Questions.

Got a question? Chances are we have heard it before! Take a look at our FAQs

What is iCloud?2021-10-05T16:09:26+11:00
Apple’s cloud storage service. Unless you are on a paid plan, your Apple iCloud account will generally only backup your Address Book, Calendar, Notes, Bookmarks and up to 1000 photos (and only if you have iCloud activated on of course!). iCloud does not back up your Mac hard drive. iCloud may back up and iPhone or iPad if you have enough storage in your account and follow the guidelines strictly to do so.
What is an optical drive?2021-10-05T16:04:50+11:00
An optical drive is known as the CD-ROM or DVD Drive.
What is RAM/Memory?2021-10-05T16:05:31+11:00
RAM or memory is the brain behind your Mac. The more you have, the smoother your Mac will run. If the RAM is faulty, data corruption can occur along with other issues, such as freezing.
How long will you need my machine?2021-07-10T14:19:29+10:00

Our average assessment times are 1-3 business days and the average turnaround time 3 business days on Apple warranty repairs.
Our diagnostics can take time to run as we are more thorough than most.

What is your assessment charge?2021-07-10T14:18:25+10:00

We offer a free assessment for machines less than five years old that have no accidental damage (i.e. drop, liquid damage). For machines manufactured between 2009-14, we charge a $99 assessment fee. Pre 2009 machines are subject to a $149 assessment fee.
We also offer liquid damaged assessments for $165-$279 depending on the Mac model. This may cover the cost of either placing the hard disk into an external USB case or transferring it to a USB external drive provided the drive isn’t faulty.

All our assessment charges are deductible from any labour on repairs carried out.

More FAQs

*Excludes machines that are damaged or older than three years since date of purchase. Also excludes third party hardware (external drives, RAM, etc). We will advise if this fee is applicable prior to assessment. Click here to see our current price list. Please note that most of our repairs and or upgrades already include labour charges.

** All repairs excluding Apple Watch, Beats and some iPhone repairs occur onsite.

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