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Welcome to MacMedic

MacMedic is Australia’s most awarded Apple Authorised Service Provider. We carry out most repairs right in your local store*** whether you are in our out of warranty. We are 100% Australian owned and employ the most experienced Apple technicians in Australia. We have a simple philosophy. Quick, efficient, quality Mac, iPhone, Watch, Beats, iPad, iPod and all other quality Apple product repair services with competitive pricing.

Whether it be an iPhone, Beats headphones, Watch, iMac, MacBook, MacBook Pro, MacBook Air, Mac Mini, Mac Pro or Cinema Display. We are ready to repair your Mac, iPad, iPod, keyboard, display or anything Apple as fast as possible!

So join over 40,000 clients that rely on a MacMedic specialist for their repairs since 2005.

Apple Care Warranty
(Or Not?)

No worries, we can repair almost everything. We repair Apple products in or out of warranty. This includes iPhone, Mac, Apple TVs, AirPorts, iPads, Beats, Watch and iPods.

Quotes and Book-in

You can get a quick and free quote for most iPhone, iPods and iPads by simply calling or messaging our stores. To save time, book-in your repair online or over the phone.

Looking to Buy?

MacMedic is an Authorised Apple Reseller and offers an incredible range of Apple products and accessories. Browse the range online, or come in-store!

We are Australia’s most awarded Apple Service Provider.

About Us

Give your old Mac a new life.

We recycle vintage Apple products.

Contact Us

Frequently Asked Questions.

Got a question? Chances are we have heard it before! Take a look at our FAQs

What is your assessment charge?2021-07-10T14:18:25+10:00

We offer a free assessment for machines less than five years old that have no accidental damage (i.e. drop, liquid damage). For machines manufactured between 2009-14, we charge a $99 assessment fee. Pre 2009 machines are subject to a $149 assessment fee.
We also offer liquid damaged assessments for $165-$279 depending on the Mac model. This may cover the cost of either placing the hard disk into an external USB case or transferring it to a USB external drive provided the drive isn’t faulty.

All our assessment charges are deductible from any labour on repairs carried out.

What is iCloud?2021-10-05T16:09:26+11:00

Apple’s cloud storage service. Unless you are on a paid plan, your Apple iCloud account will generally only backup your Address Book, Calendar, Notes, Bookmarks and up to 1000 photos (and only if you have iCloud activated on of course!). iCloud does not back up your Mac hard drive. iCloud may back up and iPhone or iPad if you have enough storage in your account and follow the guidelines strictly to do so.
What is a OS (operating system)?2021-10-05T16:07:57+11:00

This software is installed on every computer to make it do something when switched on. When we mention that the OS as being corrupt or damaged, we may need to carry out a recovery.
How do you protect my privacy?2021-07-10T14:27:16+10:00

MacMedic, takes privacy very seriously. You will need a valid photo ID to collect your goods, and we will only allow you to collect your goods unless we have authorisation from you to allow another to collect. We lock down our systems, ensure access only by current employees and ensure that all communications are secure. We invest in the destruction of paper files to protect your privacy. All staff are bound by a non-disclosure to ensure your protection. MacMedic’s staunch policy on the privacy of clients and their data is one reason we are trusted by over 30,000 clients.

What is data recovery?2021-10-05T16:08:17+11:00

You will require data recovery when your hard disk or data stored has become physically defective or otherwise damaged. Scenarios that cause damage can include another fault, improper shutdown, a virus, poor maintenance or just bad luck. If you do not have a full backup using Apple’s Time Machine or a clone of your data, recovery may be required. It is not an easy process to recover data. Some data recovery projects take several weeks and cost a lot of money.
More FAQs

*Excludes machines that are damaged or older than three years since date of purchase. Also excludes third party hardware (external drives, RAM, etc). We will advise if this fee is applicable prior to assessment. Click here to see our current price list. Please note that most of our repairs and or upgrades already include labour charges.

** All repairs excluding Apple Watch, Beats and some iPhone repairs occur onsite.

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MacMedic is a Sydney-based Apple Authorised Service Provider. Genuine parts, qualified technicians, global warranty and Apple backed.

Mosman: (02) 8962 5757

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© Copyright 2005-2024 Less Pie More Run Pty Ltd. MacMedic™ is used under licence.

Apple, the Apple logo, Apple Pay, Apple Pencil, Apple TV, Apple Watch, iPad, iPhone, iPod, iPod touch, iTunes, the iTunes logo, Mac, iMac, MacBook, MacBook Pro, MacBook Air, macOS, QuickTime, Siri, watchOS, and 3D Touch are trademarks of Apple Inc., registered in the U.S. and other countries. Multi-Touch and tvOS are trademarks of Apple Inc. App Store is a service mark of Apple Inc., registered in the U.S. and other countries. Other product and company names mentioned herein may be trademarks of their respective companies.

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