Apple Authorised Service Provider

Need help?

Save time, book online for personalised service.

Book Online

Welcome to MacMedic

MacMedic is Australia’s most awarded Apple Authorised Service Provider. We carry out most repairs right in your local store*** whether you are in our out of warranty. We are 100% Australian owned and employ the most experienced Apple technicians in Australia. We have a simple philosophy. Quick, efficient, quality Mac, iPhone, Watch, Beats, iPad, iPod and all other quality Apple product repair services with competitive pricing.

Whether it be an iPhone, Beats headphones, Watch, iMac, MacBook, MacBook Pro, MacBook Air, Mac Mini, Mac Pro or Cinema Display. We are ready to repair your Mac, iPad, iPod, keyboard, display or anything Apple as fast as possible!

So join over 40,000 clients that rely on a MacMedic specialist for their repairs since 2005.

Apple Care Warranty
(Or Not?)

No worries, we can repair almost everything. We repair Apple products in or out of warranty. This includes iPhone, Mac, Apple TVs, AirPorts, iPads, Beats, Watch and iPods.

Quotes and Book-in

You can get a quick and free quote for most iPhone, iPods and iPads by simply calling or messaging our stores. To save time, book-in your repair online or over the phone.

Looking to Buy?

MacMedic is an Authorised Apple Reseller and offers an incredible range of Apple products and accessories. Browse the range online, or come in-store!

We are Australia’s most awarded Apple Service Provider.

About Us

Give your old Mac a new life.

We recycle vintage Apple products.

Contact Us

Frequently Asked Questions.

Got a question? Chances are we have heard it before! Take a look at our FAQs

Can you repair my machine any faster?2021-07-10T14:21:00+10:00

Assessment times can be reduced by selecting our express fee option at book-in for $149. This includes a 24 hours assessment, priority handling and the parts are fitted as soon as available. Please be aware that there may not be a technician working on Saturday, so we can only offer an express service on Saturday when arranged prior. While this does reduce the overall turnaround time, there are no guarantees on timing as each fault is unique.

What are charge cycles?2021-10-05T16:06:08+11:00
A charge cycle is the number of times your battery has been fully charged and depleted. Each full cumulative cycle counts towards the batteries life span.
What is a SSD or HD?2021-10-05T16:10:36+11:00
An SSD (Solid State Disk) or HD (Hard Disk) is the part of your computer that stores all your data. If it fails, it does indicate a high likelihood of loss of everything you have saved. Including applications, documents, music, photos. Everything!
What is VST?2021-10-05T16:00:59+11:00
A video test that takes 2-30 minutes depending on your device’s configuration. We action a VST on some Apple units where the manufacturer of the chip is aware that some limited chips may have had a manufacturing defect. If this test passes, there is no concern to your video chips ability at this time or in regards to a specific fault.
What is ASD (Apple Service Diagnostic)?2021-10-05T16:10:55+11:00
A test that takes 2-24 hours depending on the configuration of your device. It is very good at picking up faults in the hardware, excluding video faults.
More FAQs

*Excludes machines that are damaged or older than three years since date of purchase. Also excludes third party hardware (external drives, RAM, etc). We will advise if this fee is applicable prior to assessment. Click here to see our current price list. Please note that most of our repairs and or upgrades already include labour charges.

** All repairs excluding Apple Watch, Beats and some iPhone repairs occur onsite.


Go to Top