Apple Authorised Service Provider
Home2023-08-29T16:19:25+10:00

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Welcome to MacMedic

MacMedic is Australia’s most awarded Apple Authorised Service Provider. We carry out most repairs right in your local store*** whether you are in our out of warranty. We are 100% Australian owned and employ the most experienced Apple technicians in Australia. We have a simple philosophy. Quick, efficient, quality Mac, iPhone, Watch, Beats, iPad, iPod and all other quality Apple product repair services with competitive pricing.

Whether it be an iPhone, Beats headphones, Watch, iMac, MacBook, MacBook Pro, MacBook Air, Mac Mini, Mac Pro or Cinema Display. We are ready to repair your Mac, iPad, iPod, keyboard, display or anything Apple as fast as possible!

So join over 40,000 clients that rely on a MacMedic specialist for their repairs since 2005.

Apple Care Warranty
(Or Not?)

No worries, we can repair almost everything. We repair Apple products in or out of warranty. This includes iPhone, Mac, Apple TVs, AirPorts, iPads, Beats, Watch and iPods.

Quotes and Book-in

You can get a quick and free quote for most iPhone, iPods and iPads by simply calling or messaging our stores. To save time, book-in your repair online or over the phone.

Looking to Buy?

MacMedic is an Authorised Apple Reseller and offers an incredible range of Apple products and accessories. Browse the range online, or come in-store!

We are Australia’s most awarded Apple Service Provider.

About Us

Give your old Mac a new life.

We recycle vintage Apple products.

Contact Us

Frequently Asked Questions.

Got a question? Chances are we have heard it before! Take a look at our FAQs

What is a MLB (main logic board)?2021-10-05T16:06:41+11:00
Also known as the motherboard in a PC. If the MLB part is faulty, then you will need to follow the technician’s advice on repair.
What is ‘Find My’ (Previously Find My iPhone)?2021-10-05T16:14:11+11:00
An Apple service that locates lost or stolen devices. Apple requires all customers to turn off Find My before any service. If Find My is not deactivated, a repairer we will not be able to fix your device, as we can not bypass it.
Do I need an appointment?2022-02-01T17:05:10+11:00

While we do recommend you book your service online before visiting MacMedic. We do also accept walk-in appointments.

What is iCloud?2021-10-05T16:09:26+11:00
Apple’s cloud storage service. Unless you are on a paid plan, your Apple iCloud account will generally only backup your Address Book, Calendar, Notes, Bookmarks and up to 1000 photos (and only if you have iCloud activated on of course!). iCloud does not back up your Mac hard drive. iCloud may back up and iPhone or iPad if you have enough storage in your account and follow the guidelines strictly to do so.
How do you protect my privacy?2021-07-10T14:27:16+10:00

MacMedic, takes privacy very seriously. You will need a valid photo ID to collect your goods, and we will only allow you to collect your goods unless we have authorisation from you to allow another to collect. We lock down our systems, ensure access only by current employees and ensure that all communications are secure. We invest in the destruction of paper files to protect your privacy. All staff are bound by a non-disclosure to ensure your protection. MacMedic’s staunch policy on the privacy of clients and their data is one reason we are trusted by over 30,000 clients.

More FAQs

*Excludes machines that are damaged or older than three years since date of purchase. Also excludes third party hardware (external drives, RAM, etc). We will advise if this fee is applicable prior to assessment. Click here to see our current price list. Please note that most of our repairs and or upgrades already include labour charges.

** All repairs excluding Apple Watch, Beats and some iPhone repairs occur onsite.

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