Apple Authorised Service Provider

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Welcome to MacMedic

MacMedic is Australia’s most awarded Apple Authorised Service Provider. We carry out most repairs right in your local store*** whether you are in our out of warranty. We are 100% Australian owned and employ the most experienced Apple technicians in Australia. We have a simple philosophy. Quick, efficient, quality Mac, iPhone, Watch, Beats, iPad, iPod and all other quality Apple product repair services with competitive pricing.

Whether it be an iPhone, Beats headphones, Watch, iMac, MacBook, MacBook Pro, MacBook Air, Mac Mini, Mac Pro or Cinema Display. We are ready to repair your Mac, iPad, iPod, keyboard, display or anything Apple as fast as possible!

So join over 40,000 clients that rely on a MacMedic specialist for their repairs since 2005.

Apple Care Warranty
(Or Not?)

No worries, we can repair almost everything. We repair Apple products in or out of warranty. This includes iPhone, Mac, Apple TVs, AirPorts, iPads, Beats, Watch and iPods.

Quotes and Book-in

You can get a quick and free quote for most iPhone, iPods and iPads by simply calling or messaging our stores. To save time, book-in your repair online or over the phone.

Looking to Buy?

MacMedic is an Authorised Apple Reseller and offers an incredible range of Apple products and accessories. Browse the range online, or come in-store!

We are Australia’s most awarded Apple Service Provider.

About Us

Give your old Mac a new life.

We recycle vintage Apple products.

Contact Us

Frequently Asked Questions.

Got a question? Chances are we have heard it before! Take a look at our FAQs

What are video/stress tests?2021-10-05T16:04:12+11:00
We run your video card or computer to generate as much heat and energy usage as possible. This test can take some time and helps us see if the card is functioning normally.
Can you repair my machine any faster?2021-07-10T14:21:00+10:00

Assessment times can be reduced by selecting our express fee option at book-in for $149. This includes a 24 hours assessment, priority handling and the parts are fitted as soon as available. Please be aware that there may not be a technician working on Saturday, so we can only offer an express service on Saturday when arranged prior. While this does reduce the overall turnaround time, there are no guarantees on timing as each fault is unique.

What is a backup?2021-10-05T16:09:03+11:00
Backing up your device regularly is strongly advised. Especially before a service. Each year our staff deal with several thousand customers who have lost everything on their devices. Not just email and documents. But photos and videos of their loved ones and many other precious memories, simply because they did not have a backup.
Data backup is exceptionally easy when done as a preventative measure. However, it is exceptionally expensive if something goes wrong, and you’re not prepared. In 70% of cases, when the drive fails, all data is lost, and no amount of money will bring it back.
Can you visit my home or office?2021-07-10T14:23:10+10:00

Yes! We do have onsite technicians available for call out. Our basic onsite service charges are $75 call out and $150 per hour.
This means that the first hour is charged at $225 and $150 for each hour after that.
This does not include any parts that may be required for repair.

Do your stores have parking available?2021-07-10T14:25:08+10:00

You can view our store locations, trading hours, parking details and a map of our locations contact us page.

More FAQs

*Excludes machines that are damaged or older than three years since date of purchase. Also excludes third party hardware (external drives, RAM, etc). We will advise if this fee is applicable prior to assessment. Click here to see our current price list. Please note that most of our repairs and or upgrades already include labour charges.

** All repairs excluding Apple Watch, Beats and some iPhone repairs occur onsite.


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