| Assessment Fees |
Free | Warranty service. Please be advised that warranty does not cover accidental damage, abuse or liquid. A fee will apply if a warranty claim can not be processed. |
Free | Service assessment fee on devices less than five (5) years old that have no accidental damage (i.e. liquid damage). |
$79 | Quick fix / break fix. If a staff member can quickly resolve the fault this is our minimum charge. |
$99 | No fault found. If we are unable to find, replicate a fault. *** |
$199 | Service assessment fee on devices manufactured between 2009 and 2014.^ MacBook Pro 13" 2012 may be excluded depending on purchase date. |
$149 | Service assessment fee on devices manufactured prior to 2009.^ |
$199 | All Mac Pro and cathode ray tubed (CRT) products. |
$299 | Service assessment fee on all LISA, Apple II, Apple III, ProFile, Newton, Beige Macintosh or Apple printing devices.^ |
| Expedited Services (Charge is in addition to repair costs) |
$199 | Express Service Fee. 3-4 days turnaround, parts fitted as soon as available. Monday - Friday, Saturday. Availability on request. |
$299 | Express Service Fee. 1-2 days turnaround, parts fitted as soon as available. Monday - Friday, Saturday. Availability on request. |
| Liquid / Accidental Damage Assessment Fees |
$165 | For all damaged Apple laptops manufactured in 2006 or later with a CD/DVD Drive. Includes hard disk installed into a USB case if repair declined. |
$199 | For all damaged Apple iMacs manufactured in 2004 or later with a slot CD/DVD Drive. Or 2012 without. Includes hard disk installed into a USB case if repair declined. |
FREE | For all damaged Apple MacBook Air and MacBook Pro Retina products. Includes data transferred to a new 1TB USB drive if repair declined. |
| General Fees |
Free | RAM installation when purchased from MacMedic. |
$39-$149 | RAM installation when not purchased from MacMedic. |
$399+ | Data recovery. Where data is damaged or hard disk failure has occurred. |
$99 | Removing or changing forgotten computer password, including keychain reset. |
$99 | Removing CD / DVD or SD card from optical drive. Optical drive replacement may be required, quoted separately. |
$29 | Email setup, where user has email address and password available. |
$49+ | Email setup or repair, where user has email address and password NOT available. |
$199 | Virus and adware removal. |
$165 | Insurance quotation assessment fee. |
$99 | Express booking with a tech in store for 20 minute consult. (ASAP) |
$140 | Labour charge rate per hour, billed in 30 minute increments. Please note, most all MacMedic repair part quotes include itemised labour. |
| Data Transfer |
$199 | Old Mac to new Mac data transfer. Old mac must be on 10.6, functional. New Mac must not be setup at all, and have enough available storage to fit the transfer. |
$140/hr
(Min $210) | Old PC to new Mac data transfer. Old PC must be functional. New Mac must not be setup at all, and have enough available storage to fit the transfer. |
$140/hr
(Min $210) | Broken Mac or PC to new Mac. A minimum fee of $99 applies where it is found the data is corrupt or damaged, and transfer can not occur. |
| iPod / iPad and iPhone Fees |
$49 | iPod, iPad or iPhone restore fee (in or out of warranty). |
$59 | iPod / iPad / iPhone insurance quotation fee for accidental damage (Liquid or physical damage). |
$POA | Hard drive upgrades. Please supply your serial number for a quote. Or see our hard disk upgrade price list. Contact us here. |