Please note:
Assessment fees are waived when quotation is accepted in full. (i.e.. If you pay $99 for an assessment, and the repair cost is $330, you only pay $330 NOT $429). Please note, if the fault is deemed to be RAM, the assessment fees are NOT waived due to the significant time to assess RAM faults. Additionally, the assessment fee is still payable if no fault can be found.
In-Store Price List
Price | Item Description |
|---|---|
| Assessment Fees | |
| Free | Warranty service. Please be advised that warranty does not cover accidental damage, abuse or liquid. A fee will apply if a warranty claim can not be processed. |
| Free | Service assessment fee on devices less than five (5) years old that have no accidental damage (i.e. liquid damage). |
| $79 | Quick fix / break fix. If a staff member can quickly resolve the fault this is our minimum charge. |
| $99 | No fault found. If we are unable to find, replicate a fault. *** |
| $99 | Service assessment fee on devices manufactured between 2009 and 2014.^ MacBook Pro 13" 2012 may be excluded depending on purchase date. |
| $149 | Service assessment fee on devices manufactured prior to 2009.^ |
| $199 | All Mac Pro and cathode ray tubed (CRT) products. |
| $299 | Service assessment fee on all LISA, Apple II, Apple III, ProFile, Newton, Beige Macintosh or Apple printing devices.^ |
| Expedited Services (Charge is in addition to repair costs) | |
| $149 | Express Service Fee. 24 hour assessment, and parts fitted as soon as available, Monday - Friday, Saturday on prior arrangement. |
| $199 | Express Service with Technician in store. Assessment with a technician in store for 30 minutes, parts fitted as soon as available. Availability on request. |
| Liquid / Accidental Damage Assessment Fees | |
| $165 | For all damaged Apple laptops manufactured in 2006 or later with a CD/DVD Drive. Includes hard disk installed into a USB case if repair declined. |
| $199 | For all damaged Apple iMacs manufactured in 2004 or later with a slot CD/DVD Drive. Or 2012 without. Includes hard disk installed into a USB case if repair declined. |
| $279 | For all damaged Apple MacBook Air and MacBook Pro Retina products. Includes data transferred to a new 1TB USB drive if repair declined. |
| General Fees | |
| Free | RAM installation when purchased from MacMedic. |
| $39-$149 | RAM installation when not purchased from MacMedic. |
| $399+ | Data recovery. Where data is damaged or hard disk failure has occurred. |
| $99 | Removing or changing forgotten computer password, including keychain reset. |
| $99 | Removing CD / DVD or SD card from optical drive. Optical drive replacement may be required, quoted separately. |
| $29 | Email setup, where user has email address and password available. |
| $49+ | Email setup or repair, where user has email address and password NOT available. |
| $99 | Virus and adware removal. |
| $165 | Insurance quotation assessment fee. |
| $99 | Express booking with a tech in store for 20 minute consult. (ASAP) |
| $140 | Labour charge rate per hour, billed in 30 minute increments. Please note, most all MacMedic repair part quotes include itemised labour. |
| Data Transfer | |
| $199 | Old Mac to new Mac data transfer. Old mac must be on 10.6, functional. New Mac must not be setup at all, and have enough available storage to fit the transfer. |
| $140/hr (Min $210) | Old PC to new Mac data transfer. Old PC must be functional. New Mac must not be setup at all, and have enough available storage to fit the transfer. |
| $140/hr (Min $210) | Broken Mac or PC to new Mac. A minimum fee of $99 applies where it is found the data is corrupt or damaged, and transfer can not occur. |
| iPod / iPad and iPhone Fees | |
| $49 | iPod, iPad or iPhone restore fee (in or out of warranty). |
| $59 | iPod / iPad / iPhone insurance quotation fee for accidental damage (Liquid or physical damage). |
| $POA | Hard drive upgrades. Please supply your serial number for a quote. Or see our hard disk upgrade price list. Contact us here. |
All fees are valid from 8/05/2019.
^ Assessment fee will credit toward repair fees or parts used when quotation is accepted in full.
*** If no fault can be found or the fault is quickly fixed, $99 is our minimum repair charge. If the unit returns within 90 days with the same or very similar previously reported fault, and it can be replicated on this occasion, the previously paid $99 will credit towards any repair, this however will not be refunded unless the unit is returned with the fault found within 7 days.
MacMedic staff are unable to assist clients to/from their vehicles with equipment due to Work Cover and Occupational Health & Safety reasons. We thank you for your understanding.